Getting the best CRM for construction companies and architects depends on your unique needs and preferences. While some persons might prefer a budget-friendly CRM, others might prefer a sales-focused CRM.
Nevertheless, in whatever category you belong, we have curated the best CRM software to solve your immediate business needs.
Table of Contents
So, What is the Best CRM for Construction Companies?
Overall, we recommend Pipedrive as the best CRM software for construction companies and architects. With the increasing level of competition rocking the construction industry, architects need a CRM that will give them a competitive edge.
And that is exactly what Pipedrive CRM represents.
Alongside the overall best, we have listed other incredible CRMs with their unique advantages.
- Pipedrive – Best Overall
- Oracle Netsuite – Highest in automation
- Zoho – Budget Option
- Freshsales – Best Extra Features
- HubSpot – Best for Usability
- Zendesk – Best for Customer Service
1. Pipedrive - Best Overall
Used by over 100,000 companies globally, Pipedrive stands as one of the most-preferred M&A CRM globally.
Essentially, CRMs is a sales-oriented CRM that helps organizations effortlessly sell more. On average, it allows salespeople to close 28% more deals than they would normally do.
And that’s not even all. Pipedrive empowers acquisition firms to automate repetitive tasks, gain deeper insights into their clients, manage leads, and ultimately delight their customers.
Additionally, Pipedrive offers integration capability with over 350 software tools. That means you can seamlessly integrate it with your other software without hassle.
Why Choose Pipedrive CRM?
Pipeline and Deals: With Pipedrive, you can visualize, track and organize your sales process and pipelines. It comes with featured tags to enable you to name your contacts according to their stages in the life cycle.
Automation: Pipedrive automation feature helps you improve your workflow, save time, and cut your operating expenses. You can also set triggers and desired actions that automate your routine tasks.
Insights and Reporting: No business can do without actionable customer and sales insights. Pipedrive provides these insights with no or no extra effort.
Other features of Pipedrive CRM include chat integration, invoice, and billing, contact management, email, and communication tracking, etc.
Pricing details
- $9.90/Per user per month for the essential package
- $19.90/Per user per month for the advanced package
- $39.90/Per user per month for the professional package
- $59.90/ Per user per month for the enterprise package
Pricing Starts: $9.90/Month
2. Oracle Netsuite CRM – Highest in automation
Oracle NetSuite is an all-in-one client relationship management solution designed explicitly for architects and Construction Firms. As AI-powered software, it helps more than 35,000 firms operate more effectively by automating core processes and providing real-time visibility into the design process.
Its high capability in automation allows architects and construction firms to brainstorm and conceptualize their ideas. Oracle Netsuite CRM enables architects to identify patterns that can inform efficient and environmentally friendly design decisions. It also saves their time and money while ensuring high-quality construction projects.
Benefits of Oracle Netsuite CRM in Architect and Construction Firms
Client management: Oracle Netsuite CRM allows architects and construction firms to manage relationships with their potential and existing customers seamlessly.
It provides a dedicated channel for clients to make their needs known so that they can satisfy them.
Email marketing: Once you have a strong email list, you can use Oracle Netsuite CRM to make your firm visible to clients by providing tailored email marketing experiences to them. This can be done by offering incentives for them to sign up for your email list, such as discounts or exclusive content.
Automated billing: With Oracle Netsuite CRM, Architects and Construction Firms no longer have to manually enter their client’s information into their system or create invoices individually. Instead, it will automatically generate invoices based on specific criteria set by the firm. This saves time and ensures payments are made on time.
Oracle Netsuite CRM System Pricing
The pricing model is pay-as-you-go. It upgrades two times a year. Depending on the specifics of your implementation, such as company size, complexity, industry requirements, modules, and more. The costs is between $25,000 and $75,000 per business. For more details click here.
Free Trial: Yes
3. Zoho CRM - Budget Option
Are you looking for a feature-rich CRM for your M&A business on a budget? Then, look no further than Zoho CRM.
Zoho is a fusion of A.I. and innovation. It’s an end-to-end, fully customizable CRM solution for growing a merger and acquisitions agency.
From finance to marketing to contact management, Zoho empowers business owners to transform their businesses with ease digitally.
Plus, it has many out-of-the-box functionalities to help you increase your market share, work and collaborate efficiently.
Why Choose Zoho CRM?
Sales Force Automation: Zoho’s sales force automation allows you to automate routine sales, marketing, and support functions that consume your time. Also, you can create leads, contacts, and deals workflows that bring customers on autopilot from your marketing channels.
Omni-channel: Spark real-time conversations with customers and prospects that interact with your brand via website, email, telephony, and social media. All from your central dashboard.
Sales Enablement: Empower your sales team with the right tools needed to execute their jobs. With Zoho, you can quickly raise and send quotes, access calendars, book appointments, and integrate Google Workspace and Office 365.
Other features include analytics, customer journey orchestration, process management, predictive sales and intelligence, team collaboration, and integrations.
Pricing details
- $12/Per user per month for the standard package
- $20/Per user per month for the professional package
- $35/Per user per month for the enterprise package
- $45/Per user per month for the ultimate package
Pricing Starts: $15/Month
4. Freshsales CRM - Best Extra Features
As the name implies, Freshsales CRM empowers architects to streamline their sales process, close deals faster, and accelerate revenue.
If you’re an architect seeking a CRM with extra juicy features, then Freshsales is your guy.
Freshsales come with AI-powered chatbots, AI-based deal insights, automated sales campaigns, responsive web forms, and lots more.
With Freshsales, you can quickly generate more opportunities and manage your pipeline.
Why Choose Freshsales CRM?
Freddy AI: Improve your productivity with the power of artificial intelligence. Freddy AI gives you intelligent suggestions and insights on your customers, auto-detects duplicate contacts, predictive lead scoring, lead-generation bot, and lots more.
Customization: Freshsales lets you customize your CRM to fit your need. You can create custom sales activities, lifecycle stages, custom fields, multi-currency, multi-language, etc. It unlocks your creative genius.
Communication: Foster internal and external communication with Freshsales’s collaboration tools built by a team for a team like yours.
Other features include pipeline management, analytics, automation, governance, and mobile.
Pricing details
- $15/Per user per month for the growth package
- $39/Per user per month for the pro package
- $69/Per user per month for the enterprise package
Pricing Starts: $15/Month
5. HubSpot - Best for Usability
HubSpot is one of the world’s leading CRM software for businesses of all sizes. Aside from being easy to navigate, Hubspot also comes with a free plan for architects.
HubSpot is a champion for inbound marketing. It allows organizations to track and analyze their sales activity in real-time and enhance their pipeline for better conversion.
Architects and construction companies can quickly use HubSpot to capture leads from their digital media assets and start instant conversations that lead to sales.
Why Choose Hubspot CRM?
Email tracking with intelligent insights: HubSpot lets you fully automate your follow-up and pipeline management process so that you can focus on your core business.
Pipeline management and follow-ups: Freshsales lets you customize your CRM to fit your need. You can create custom sales activities, lifecycle stages, custom fields, multi-currency, multi-language, etc. It unlocks your creative genius.
Live chat to facilitate relationships with your clients: In a world where customers are craving near-instant responses from brands, Hubspot permits you to be there for your customers, always.
Meeting scheduler with embed forms: Schedule meetings seamlessly with HubSpot embed forms.
Pricing details
- $45/ per month for the Starter Package
- $800/per month for Professional Package
- $3600/per month for Enterprise Package
Pricing Starts: $45/Month
6. Zendesk - Best for Customer Service
Zendesk Sell is an intuitive and modern sales solution aimed at helping organizations maximize productivity, maintain pipeline visibility, and grow revenue.
Zendesk CRM is a powerful tool with many incredible features that will enable you to improve your relationship with your existing clients while attracting new ones.
With Zendesk, architects and construction firms can deliver superior customer service without extra effort. All they need to delight their customer is already available on Zendesk.
Why Choose Zendesk Sell?
Productivity: It comes with top-tier productivity tools like email integration, sales engagement, task player, power dialer, and bulk outreach functionalities.
Superior Customer Experience: When it comes to customer experience, no one does it better than Zendesk. It gives you a 360% view of your customers and lets you manage them from a single dashboard. Plus, Zendesk equips sales professionals with every information they need to delight and close a customer.
Pipeline Visibility: With Zendesk, you can create predictable sales forecasts, pipeline analysis, planning and team management.
Pricing details
- $19/ per user per month for the Team Package
- $49/ per user per month for the Growth Package
- $99/ per user per month for the Growth Package
Pricing Starts: $19/Month
Other Software Tools for Architects & Construction Firms
1. FreshBooks Freshbooks is intuitive and pocket-friendly accounting software for business owners and organizations. Some of its top features include: invoicing, expenses, time tracking, projects, payments, reporting, accounting and reconciliation.
Essentially, Freshbooks takes the burden of accounting off your shoulders.
Get a 30-day Free Trail of Freshbooks here
2. OnPay With OnPay, you can automate everything from payroll and human resource management. And it doesn’t matter whether you’re a 5-man business or an enterprise, OnPay makes payroll management look like a piece of cake.
The best part is that you can also use it to take care of your employee – from their first day until retirement.
Get a 30-day Free Trail of OnPay here
3. Vonage Vonage is a business phone system that enables businesses to link their VoIP phone system to online-powered devices for communication via text or video conferencing.
Basically, Vonage supercharges your phone system for effective local and international communication.
Final Thoughts on the Best CRM for Architects & Construction Firms
CRM software is a powerful tool for customer engagement and sales acceleration. It has the potency to transform your business when used rightly.
The best CRM for architects and construction firms is the one that helps you achieve your business goals. And that’s why we carefully handpicked five CRM software with unique strengths to help you make a faster and better decision. To reiterate, they are:
- Pipedrive – Best Overall
- Oracle Netsuite – Highest in automation
- Zoho – Budget Option
- Freshsales – Best Extra Features
- HubSpot – Best for Usability
- Zendesk – Best for Customer Service
Have any questions or concerns about these CRM? Kindly leave a comment, and we’ll respond as soon as possible.
