Case Studies

Starbucks’ customer relationship management (CRM) strategy is the bedrock behind the coffee conglomerate. From inception till date, they have consistently created innovative CRM strategies & programs to reinforce...

Walmart's customer relationship management (CRM) strategy remains the backbone of its phenomenal success in the retail industry. Their unbending focus on the convenience of customers is admirable and...

It is no news that customers are constantly demanding deeper and more meaningful relationships with their chosen brands. That's why organizations are currently leveraging CRM software to serve...

Telsa's unprecedented rise in the automobile industry remains a surprise to most people. For some, it's because they built a revolutionary product, while for others, it's because of...

One of the things that made Apple great was that, in the early days, it was built from the heart. Steve Jobs Those golden words by Steve Jobs sum up the...