Getting the best CRM for construction companies and architects depends on your unique needs and preferences. While some persons might prefer a budget-friendly CRM, others might prefer a sales-focused CRM.
Nevertheless, in whatever category you belong, we have curated the best CRM software to solve your immediate business needs.
The Best CRM For Construction Companies
Overall, we recommend Pipedrive as the best CRM software for construction companies and architects. With the increasing level of competition rocking the construction industry, architects need a CRM that will give them a competitive edge.
Alongside the overall best, we have listed other incredible CRMs with their unique advantages.
1. Pipedrive - Best Overall
Over 100,000 companies worldwide, including many M&A, use Pipedrive as their preferred CRM.
Pipedrive is a sales-oriented CRM designed to help organizations sell more efficiently. On average, it enables salespeople to close 28% more deals than they would otherwise.
But that’s not all. Pipedrive empowers school administrators to automate repetitive tasks, gain deeper insights into their clients, manage leads, and ultimately delight their customers.
Additionally, Pipedrive offers integration with over 350 software tools, allowing seamless integration with your existing systems.
Why Choose Pipedrive CRM?
Pipeline and Deals: With Pipedrive, you can visualize, track, and organize your sales process and pipelines. It comes with featured tags to enable you to name your contacts according to their stages in the life cycle.
Automation: Pipedrive automation feature helps you improve your workflow, save time, and cut your operating expenses. You can also set triggers and desired actions that automate your routine tasks.
Insights and Reporting: No business can do without actionable customer and sales insights. Pipedrive provides these insights with no or no extra effort.
Other features of Pipedrive CRM include chat integration, invoice, and billing, contact management, email, and communication tracking, etc.
2. Oracle Netsuite CRM – Highest in Automation
Oracle NetSuite is an all-in-one client relationship management solution designed explicitly for architects and Construction Firms. As AI-powered software, it helps more than 35,000 firms operate more effectively by automating core processes and providing real-time visibility into the design process.
Its high capability in automation allows architects and construction firms to brainstorm and conceptualize their ideas. Oracle Netsuite CRM enables architects to identify patterns that can inform efficient and environmentally friendly design decisions. It also saves their time and money while ensuring high-quality construction projects.
Benefits of Oracle Netsuite CRM in Architect and Construction Firms
Client management: Oracle Netsuite CRM allows architects and construction firms to manage relationships with their potential and existing customers seamlessly. It provides a dedicated channel for clients to make their needs known so that they can satisfy them.
Email marketing: Once you have a strong email list, you can use Oracle Netsuite CRM to make your firm visible to clients by providing tailored email marketing experiences to them. This can be done by offering incentives for them to sign up for your email list, such as discounts or exclusive content.
Automated billing: With Oracle Netsuite CRM, Architects, and Construction Firms no longer have to manually enter their client’s information into their system or create invoices individually. Instead, it will automatically generate invoices based on specific criteria set by the firm. This saves time and ensures payments are made on time.
3. Zoho CRM - Budget Friendly Option
Zoho is a fusion of AI and innovation. It’s an end-to-end, fully customizable CRM solution for Construction Companies.
From finance to marketing to contact management, Zoho empowers school administrators to transform their businesses with ease digitally.
Plus, it has many out-of-the-box functionalities to help you increase your market share, work and collaborate efficiently.
Why Choose Zoho CRM?
Sales Force Automation: Zoho’s sales force automation allows you to automate routine sales, marketing, and support functions that consume your time. Also, you can create leads, contacts, and deals workflows that bring customers on autopilot from your marketing channels.
Omni-channel: Spark real-time conversations with customers and prospects that interact with your brand via website, email, telephony, and social media. All from your central dashboard.
Sales Enablement: Empower your sales team with the right tools needed to execute their jobs. With Zoho, you can quickly raise and send quotes, access calendars, book appointments, and integrate Google Workspace and Office 365.
Other features include analytics, customer journey orchestration, process management, predictive sales and intelligence, team collaboration, and integrations.
4. Freshsales CRM - Best Extra Features
Freshsales CRM empowers private schools to streamline their sales process, close deals faster, and accelerate revenue.
Key features of Freshsales include AI-powered chatbots, AI-based deal insights, automated sales campaigns, responsive web forms, and more. With Freshsales, you can quickly generate more opportunities and efficiently manage your sales pipeline.
Why Choose Freshsales CRM?
- Freddy AI: Improve your productivity with the power of artificial intelligence. Freddy AI gives you intelligent suggestions and insights on your customers, auto-detects duplicate contacts, predictive lead scoring, lead-generation bot, and lots more.
- Customization: Freshsales lets you customize your CRM to fit your needs. You can create custom sales activities, lifecycle stages, custom fields, multi-currency, multi-language, etc. It unlocks your creative genius.
- Communication: Foster internal and external communication with Freshsales’s collaboration tools built by a team for a team like yours.
Other features include pipeline management, analytics, automation, governance, and mobile.
5. HubSpot - Best for Usability
Hubspot is one of the world’s leading CRM software for businesses of all sizes. Aside from being easy to navigate, Hubspot also comes with a free plan for construction companies.
As a champion of inbound marketing, HubSpot allows organizations to track and analyze sales activity in real-time, optimizing their pipeline for better conversion rates.
Architects and construction companies can easily use HubSpot to capture leads from digital media assets and initiate conversations that drive sales.
Why Choose Hubspot CRM?
- Email tracking with intelligent insights: HubSpot lets you fully automate your follow-up and pipeline management process so that you can focus on your core business.
- Pipeline management and follow-ups: Freshsales lets you customize your CRM to fit your needs. You can create custom sales activities, lifecycle stages, custom fields, multi-currency, multi-language, etc. It unlocks your creative genius.
- Live chat to facilitate relationships with your clients: In a world where customers are craving near-instant responses from brands, Hubspot permits you to be there for your customers, always.
- Meeting scheduler with embed forms: Schedule meetings seamlessly with HubSpot embed forms.
6. Zendesk - Best for Customer Service
Zendesk Sell is an intuitive and modern sales solution aimed at helping organizations maximize productivity, maintain pipeline visibility, and grow revenue.
Zendesk CRM is a powerful tool with many incredible features that will enable you to improve your relationship with your existing clients while attracting new ones.
With Zendesk, private schools can deliver superior customer service without extra effort. All they need to delight their customer is already available on Zendesk.
Why Choose Zendesk Sell?
- Productivity: It comes with top-tier productivity tools like email integration, sales engagement, task player, power dialer, and bulk outreach functionalities.
- Superior Customer Experience: When it comes to customer experience, no one does it better than Zendesk. It gives you a 360% view of your customers and lets you manage them from a single dashboard. Plus, Zendesk equips sales professionals with every information they need to delight and close a customer.
- Pipeline Visibility: With Zendesk, you can create predictable sales forecasts, pipeline analysis, planning, and team management.
Other Software Tools For Architects & Construction Firms
1. FreshBooks:
Freshbooks is intuitive and pocket-friendly accounting software for business owners and organizations. Some of its top features include invoicing, expenses, time tracking, projects, payments, reporting, accounting, and reconciliation.
Essentially, Freshbooks takes the burden of accounting off your shoulders.
2. OnPay:
With OnPay, you can automate everything from payroll and human resource management. And it doesn’t matter whether you’re a 5-man business or an enterprise, OnPay makes payroll management look like a piece of cake.
The best part is that you can also use it to take care of your employee – from their first day until retirement.
3. Vonage:
Vonage is a business phone system that enables businesses to link their VoIP phone system to online-powered devices for communication via text or video conferencing.
Vonage supercharges your phone system for effective local and international communication.
Final Thoughts on The Best CRM For Architects & Construction Firms
CRM software is a powerful tool for customer engagement and sales acceleration. It has the potency to transform your business when used correctly.
The best CRM for architects and construction firms is the one that helps you achieve your business goals. And that’s why we carefully handpicked five CRM software with unique strengths to help you make a faster and better decision. To reiterate, they are:
- Pipedrive – Best Overall
- Zoho – Budget Option
- Freshsales – Best Extra Features
- HubSpot – Best for Usability
- Zendesk – Best for Customer Service
Have any questions or concerns about these CRM? Kindly leave a comment, and we’ll respond as soon as possible.
