Not all CRMs in the market can meet the needs of your business because businesses have diverse needs. As a pressure-washing business owner, you need to understand your business preferences and the features of the CRM before committing to it.
For pressure-washing business founders, scheduling and CRM pricing features should be major concerns. Take time to brainstorm and determine exactly what you want for your business. To help you make an informed decision, we’ve curated a list of the best CRMs to provide a lasting solution for your business.
The Best CRM For Pressure-washing Businesses
Service Monster is the best industry-specific CRM software for pressure-washing businesses, as it offers efficient technician scheduling and route optimization. These two features are among the must-features of CRMs for pressure-washing businesses. It’s followed by Pipedrive, which is the best generic CRM for pressure washers.
To have a successful pressure washing business, you need to have enough technicians available to complete as many jobs as possible because that’s the only way to maximize your profit. You also need to devise and optimize an effective route that gets technicians to and from each work site so that they can carry out their duties. This enables them to spend less time in transit.
These capabilities and more, are the essential features for pressure washers, and that’s what Service Monster and Pipedrive represent. Hence, making them our top picks.
1. Pipedrive - Genric Overall & Sales-Focused
Pipedrive CRM is a cloud-based customer relationship management solution to simplify and streamline the sales process. It’s highly recommended for pressure washing businesses that want to focus more on their business’s sales and those with limited technical support staff.
Pipedrive’s feature of having an already-to-use standard sales pipeline that can be easily updated to suit your needs sets it apart from others.
How Pipedrive CRM Benefits Pressure Washing Business
Sales planning: Pipedrive CRM allows you to view the schedules of your field technicians and the potential of various territories so you can place the right team members in the locations where they are most needed, thus optimizing your team’s performance. It also evaluates the company to understand its position in the marketplaces.
Campaign management: Its main aim here is to optimize sales and profitability by keeping track of the campaign spending versus the campaign success rate. Pipedrive helps you create, monitor, and measure the outcomes of a company’s marketing across various marketing channels.
Content management: When a sales personnel in a pressure washing business uses a Pipedrive to publish content to other channels – like social media, mobile apps, and e-commerce, it drastically reduces the amount of development a company needs to do and makes it easier to distribute content to different channels simultaneously.
Other features include activity tracking, contact database, campaign management, etc.
2. Service Monster - Industry-Specific Overall
Service Monster is considered an excellent software solution by top pressure-washing business owners. It is an online all-in-one customer management software.
It automates the routing and scheduling process, as they are difficult and time-consuming to do manually. This reduces travel costs and makes the technicians spend less time on the road and more on their job site.
Billing and invoicing are handled in one place with the help of a Service Monster. It enables your technicians to easily collect payments on-site or online and also automates reminders to allow you to follow up with clients so you always get paid on time.
With Service Monster, techs in the field can see their schedules and jobs on their phones, making last-minute changes a breeze.
How Service Monster Benefits Pressure Washing Business
Quote/Estimates: Service Monster allows you to give quick & easy estimates during walkthroughs and on-site. This makes you win more clients and gets you ahead of the competition.
Marketing Automation: Service Monster lets you target clients with personalized campaigns by leveraging data. It streamlines marketing activities, runs effective campaigns, and increases consumer engagement, thereby driving high profits for pressure-washing business owners.
Booking Management: When you set up online booking, Service Monster will increase your marketing campaign’s effectiveness, making it more convenient for customers to order and access your services. It will also allow you to arrange physical meetups with customers and allocate appropriate call times.
Reminder: Owners of pressure washing businesses usually send reminder emails to their clients to complete an important action such as requesting a service, renewing a subscription, signing up for a webinar, paying their invoice, etc. Service Monster automates sending these emails, reducing the stress of sending them manually.
The features also add to the benefits of Service Monster;
Billing/invoicing, job scheduling, work order management, routing, technician management
3. HubSpot - Best for Boosting Relationships
Hubspot CRM is renowned for its ability to build and strengthen relationships with clients. This is the main quality required for any pressure washing business because businesses that regularly communicate with their customers are 500% more likely to understand the preferences of their clients.
With Hubspot CRM, you can convert your website visitors into leads and nurture them into paying clients. Any pressure-washing business owner who recognizes that the customers are at the heart of their business should consider using it. It is also very beneficial to any new user.
How Hubspot CRM Benefits Pressure Washing Business
Relationship tracking: To have a long list of clients is the dream of every pressure-washing business owner. However, handling a client relationship can become a nightmare without a sound business structure.
So, HubSpot collects data about your clients’ experiences at all levels of the business, keeps track of existing ones who have experienced your service and that of potential customers, and how they communicate with you.
Internal chat integration: Hubspot CRM allows you to collect and track all your leads, sales, support, or any other issues related to your clients after their chat, thus eliminating duplicate content and double work.
Live chat: Hubspot CRM allows you to have real-time conversations with potential and existing clients, which can lead to more conversions and sales. Your technicians can gain a wealth of knowledge about clients’ behavior, preferences, and trends. Additionally, they can use this information to create targeted marketing campaigns and sales strategies.
Other features are interaction tracking, email, communication, and contact management.
4. Field Complete - Best for Extra feature
Field Complete is a widely known, free all-in-one solution that offers complete control over your pressure-washing business with unrivaled scheduling tools.
Managing field technicians can be challenging, and a lack of detailed information about them can impact your budget. Field Complete provides visibility into jobs and technicians in the field, helping you manage effectively.
Key features include automated dispatch, the ability to schedule more jobs, and tracking equipment and supplies, making it an essential tool for pressure-washing business owners.
How Field Complete CRM Benefits Pressure Washing Business
Dispatch management: Field Complete allows you to generate efficient routes for your delivery operations quickly and automatically. It does so by guaranteeing that you have fewer fleets of vehicles on the road and do not need to recruit more drivers.
Invoice management: Inefficiency in invoice management can lead to errors and late payments, costing your business millions of dollars. So, Field Complete will automate your business’s invoice process while reducing errors.
Location tracking: Field Complete uses GPS to track the job site’s location and the technicians’ movements on the site. It also enables the pressure washing business owner to gain real-time visibility into activities going on on the site. This Field Complete’s technology can pinpoint the target location’s longitude, latitude, ground speed, and course direction.
Work order management: Pressure washing business work order contains information such as the job description, the technician in charge of completing the job, the completion timeline, and any material required to complete the job. So, Field Complete CRM tracks and manages this information until the job is completed.
Other features include technician management, reminders, scheduling, quotes/estimates, and work order creation.
5. Zoho - Best for Flexible Teams
Zoho CRM is an award-winning CRM trusted by a global network of over 300,000 businesses in 150 countries to convert more leads, engage with clients, and grow their revenue. It is highly customizable; you can create a page tailored to your business needs and save it as a template.
As an omnichannel CRM, it unifies communication with your clients and prospects in one dashboard. It transforms how pressure-washing business owners engage with their customers across all channels, Whether emails, social media, live chat, etc.
How Zoho CRM Benefits Pressure Washing Business
Omni-Channel CRM: Zoho CRM transforms the way you engage with your customers. Whether emails, social media, or chat, Zoho CRM enables customer service agents to provide superior customer service most efficiently and consistently across all channels.
Customizable reports: Zoho CRM enables you to monitor the productivity of your technicians to ensure you’re on top. It gives you a top-level overview of all the activity completed on your OnePageCRM account. You can generate and save email reports tailored to your needs.
Customizable templates: Zoho CRM Custom templates are a page (or group of pages) you create and then save as a template. Making it by yourself allows you to tailor it to your business needs.
Other features include campaign management, activity dashboard, customer segmentation, lead management, etc.
6. Salesforce - Best For Third-Party Integration
Salesforce is a top cloud-based CRM software provider in the international market. The Salesforce CRM does not require technical knowledge to set up and manage the same. It is an ideal tool for your pressure-washing business to have a complete view of your pipeline and how it is doing. It tracks the pipeline leads’ journey to check whether they are reaching their destination.
As a Salesforce CRM user, you can easily connect to the other application through third-party integration. You can connect to Google Drive, DocuSign, LinkedIn Sales Navigator, Google Ads, MailChimp, HubThunder, Adobe Sign, PandaDoc, and many more with REST services.
How Salesforce CRM Benefits Pressure Washing Business
Third-party integration: Salesforce CRM allows you to Integrate with third-party apps, which can open up a whole new range of ideas that you didn’t previously have. These ideas can be translated into new services.
Sales forecasting: You can know your top performers on a real-time leaderboard with Salesforce CRM. It streamlines complex sales processes by assuring the right overlay process.
Contact Management: Salesforce CRM assures hassle-free contact management by giving access to clients’ critical data and interaction history. You can use the social data of the clients for a deeper understanding of their particular behavior regarding any service.
Other features are third-party integration, internal chat integration, social media integration, deal management, pipeline management, etc.
7. Freshsales CRM - Best for Affordability
Freshsales is a powerful CRM software that streamlines your sales process improves customer engagement and boosts revenue growth at zero cost.
This unified platform handles everything from customer outreach and closing deals to analytics. As a free CRM, it allows you to manage customer relationships without additional expenses, making it especially useful for small pressure-washing businesses looking to start quickly. As your business grows, you can upgrade to a paid plan to access more advanced features tailored to your evolving business needs.
How Freshsale CRM Benefits Pressure Washing Business
Workflow management: With Freshsales CRM, you will be able to know the tasks you need to complete, jobs that are being executed, their status, and the steps that you’ve completed. Freshsales CRM lets you give assignments to your technicians with detailed work descriptions. It also provides transparency into the workflow process, which enables you to catch issues before they become problems.
Sales Analysis: Freshsales CRM helps you review your sales figures regularly to identify trends and patterns. Sales data can help you make better decisions about your product, pricing, promotions, inventory, customer needs, and other aspects of your pressure washing business.
Report analysis: Freshsales CRM provides information on sales, marketing, and customer support. With these Reports, you can make your research focused and efficient to make sound business decisions.
Other features include activity tracking, deal management, marketing automation, sales onboarding, workflow management, etc.
8. Monday - Excellent For Customer Service
Monday CRM is a solution that empowers pressure-washing business owners to take control of their entire sales cycle, offering access to all relevant customer information and interactions in a single view. It provides various support options, including Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 live support, and chat. This makes it an ideal choice for pressure-washing business owners who need continuous access to customer support and visibility into their sales pipeline to boost productivity.
Users can submit questions and details through the contact page and expect a prompt response from a representative. However, the most challenging aspect of using Monday CRM is integrating it with Gmail, which can be a bit cumbersome. Despite this, the comprehensive support and powerful features make it a strong contender for pressure-washing business owners looking to streamline their sales processes.
How Monday CRM benefits Pressure Washing Business
Customer support portals: Monday CRM has a self-service, web-based customer service tool where your customers can get help quickly. Monday CRM support portals enable customers to find information, request support, and resolve issues online easily and autonomously.
Customer History: Monday CRM provides a customer’s relationship history in just a few steps. With the customer history at your fingertips, you can see when you have reached the customer. A few months ago, a consumer may have been interested in your service and wanted to wait to buy it.
Other features include a contact database, contact management, email management, sales reports, communication management, etc.
9. Zendesk - Best For Getting Quality Leads
Zendesk CRM is an all-in-one customer relationship software that maximizes productivity, processes, and pipeline visibility for small pressure-washing businesses. It prioritizes lead generation and CRM best practices, ensuring high adoption among your team and return on investment.
There is sobering evidence that Zendesk CRM is focused on empowering the sales team to win more deals. So, it’s highly recommended for pressure-washing business owners who want to expand their reach, get higher-quality leads, and win more contracts.
How Zendesk CRM Benefits Pressure Washing Business
Lead management: Using CRM software like Zendesk, you can track all meaningful leads, move them along the sales pipeline, and ultimately make sales. It will also prevent leads from slipping through the cracks and keep you in communication with meaningful leads.
Health score: Zendesk CRM tells you exactly where a customer falls on your customer retention scale. Healthy customers are likelier to stay, while unhealthy customers are likelier to churn. Establishing a customer health scoring system is important because it gives you the power to identify unhappy customers before it’s too late.
10. Maximizer - Best for Usability
Maximizer CRM is a customer relationship management (CRM) software solution that helps pressure-washing businesses manage every stage of the sales pipeline to maximize campaign efficiency, enhance the customer base, and support business growth to gain an advantage over their competitors.
The interface of the Maximizer CRM makes it very easy to sort and find the specific client you need to contact on a particular day.
How Foundersuite CRM Benefits Pressure Washing Business
Activity dashboard: A CRM dashboard provides a broad overview of sales activity and KPIs. A CRM dashboard typically includes new leads and deals, sales pipelines, KPIs, and recent and upcoming activities.
Automated routing guides customers to appropriate resources based on their current needs. Since customers expect prompt and efficient service when they call, getting the right help to them at the right time is critical to achieving business goals.
Final Thoughts
Getting the best CRM for your Pressure Washing business will boost your profit. CRM software with a powerful scheduling feature like Service Monster would be perfect for any Pressure Washing Business, whether small, medium, or large.
Fieldcomplete CRM is also good because of its feature-rich nature. Any Pressure Washing business owner who is budget-conscious should go for Freshsale CRM as it is free and has no limit for free users.
Understand your business needs first, then go back and study the above-listed CRMs to avoid the wrong decision.
Scroll up for the full details on other CRMs to find the best fit for your needs.